Commitment to Responsible AI
Together with ADP Marketplace, our company is committed to the responsible use of AI. When incorporating AI into our product(s), we have agreed to comply with ADP Marketplace’s AI principles focused on human oversight, monitoring, privacy, explainability, transparency, and mitigating bias. Learn more here.
How we use AI
- Macorva’s Voice of Employee platform employs a sophisticated model built on artificial intelligence and machine learning to refine performance management and employee engagement strategies. This model processes feedback from employees and customers, offering insights to improve management practices and boost engagement. It analyzes survey responses, performance evaluations, and 360-degree feedback, identifying key performers and areas for development.
The system is designed to augment the decision-making process, providing managers with recommendations for performance reviews and development plans. It serves as a tool to assist in making informed decisions about employment actions, including hiring and promotions, by uncovering critical insights that might be missed by traditional feedback mechanisms and analytics platforms.
To promote fairness, the model focuses on objective data related to performance and feedback, excluding personal identifiers like gender, age, or ethnicity. It is trained on a diverse dataset, ensuring a broad understanding of workplace dynamics and maintaining a commitment to continuous improvement.
Regular monitoring and testing of the model helps ensure its accuracy and fairness. Macorva's dedication to ethical AI use is evident in its efforts to responsibly enhance the workplace environment, making recommendations transparent and understandable to support informed decision-making by managers.
If you have questions about how Macorva uses AI, please contact us.
Performance Management
Optimize your team's performance with AI-powered insights and personalized performance resources:
• AI-generated performance reviews for unbiased evaluations.
• Employee development plans tailored to individual needs through AI.
• AI-powered OKRs and SMART goals to align individual goals with company objectives.
• Automatically generated PIPs providing clear steps for improvement.
• AI generation that saves managers 100+ hours/year, standardizes output, and cites more data, improving efficiency and consistency.
• Centralized storage and view of all employee performance data.
• Manager notes, employee notes, and 1:1 meeting notes for comprehensive performance documentation.
• Approval process for performance documents ensuring transparency and fairness.
• Long-term storage of performance documents for tracking progress and development.
• Incorporation of company objectives and cultural values into performance management.
Employee Engagement
Enhance your team's engagement with personalized insights and actionable recommendations:
• Radiant AI generates personalized engagement reports for every manager, providing unique insights.
• Scalable 360 feedback for all employees, requiring no setup and allowing quick, tappable feedback.
• Radiant AI generates benchmark results for every engagement question, providing a standard for comparison.
• Personalized coaching with Radiant AI, answering any question as you type it.
• Thousands of actions manually curated by I/O psychologists and executive coaches with Radiant AI.
• Customizable engagement questions created by typing in a topic in your own words.
• Immediate communication via SMS for employee engagement survey notifications.
• Identification of Standout employees, including silent superstars, flight risks, and active achievers, to better manage your team.
• Automated lifecycle surveys (onboarding, check-in, and exit surveys) for continuous feedback.
• Engagement dashboards with trends and segments for comprehensive view of employee engagement.
Radiant AI® Action Planning
Close the Feedback Loop with Radiant AI® Action Planning. Radiant AI® provides a custom list of proven action items to every employee based on team engagement scores, survey results, and 360° feedback.
• Review feedback trends and recommended actions in personalized dashboards.
• Tap to add recommendations to your action plan.
• Curate custom action items based on feedback trends with our AI tool.
• Set completion dates and track progress.
• Ensure feedback is met with effective action.
Company Org Chart
Put your data in context. Our interactive org chart both provides a responsive view of your company structure and brings all your results into one place.
• View up to 100,000 employees on desktop or mobile.
• Drill down into survey results and engagement metrics by manager.
• Monitor your team's action plans and progress.
• Visualize 360° feedback trends.
Multiple language support
Deliver the same user-friendly experience in multiple languages and with full localization. Our advanced large language model (LLM) AI algorithms offer seamless translation and interpretation capabilities, facilitating clear and precise communication across diverse teams. This ensures a coherent and inclusive user experience, fostering a workplace environment that is both globally connected and locally responsive.
Manager Dashboards & Automated Email Reports
Keep managers informed with dashboards that track team survey results and employee feedback trends. Our AI-generated email reports can be easily customized and automatically sent to your team’s inbox, ensuring the right people get the info they need when it matters most. With Radiant AI's tailored recommendations, your managers are empowered to make data-driven decisions that enhance manageremployee relationships and professional development.
Lifecycle surveys
Collect feedback at key moments in the employee journey. With the ADP data connection, simply define survey triggers, sit back, and watch results roll in over time. Common use cases for lifecycle surveys include:
• Onboarding surveys for new hires at 30 days.
• Training surveys for new hires at 90 days.
• Bi-annual pulse checks.
• Exit surveys.
Streamlined 360° feedback
360° feedback is invaluable to employees and managers, but the conventional workflow of pre-selecting reviewers makes the process long, cost-prohibitive, and vulnerable to reviewer bias. With streamlined 360° feedback, all employees can anonymously give feedback on anyone in seconds. This results in robust, reliable 360° trends that mute individual biases, with less than 1/10th the overhead of conventional 360° reviews.
• Rate and describe experiences with dozens of coworkers in minutes.
• Give constructive, measurable feedback with tappable attributes.
• View feedback as reliable trends instead of individual criticisms.
• Identify noteworthy feedback patterns with automated standout reports.
• See which employees would benefit from recognition, which managers require support, and more.
• Close the loop with Radiant AI® recommended actions for every employee based on feedback scores and driver analysis.
• Inform management decisions and validate succession plans with crowdsourced feedback.
